If you lose your home, we’ll help rebuild it, whatever the cost1.

Additional features

Cover you can count on.

Home and contents insurance - girl at window watching rain

When they needed us, we were there.

When Queensland was devastated by floods in 2010 and 2011, ANZ Home Insurance’s comprehensive flood cover meant that our customer’s claims were immediately accepted and settled quickly.

It’s just one way we’ve helped our home insurance customers get back on their feet.

All your home needs in one place.

Sea view houses

We’ll help you take care of it all.

ANZ Home Insurance provides comprehensive protection for your home and belongings,and rewards you with rebates and discounts for having all your home needs under the one roof.

Plus, ANZ Breakfree customers enjoy an extra 10% off their premiums.

How to apply or find out more


It only takes a few minutes to get started. Get a quote or apply online today.

Call 13 16 14

Talk to a specialist in our call centre: 8am–8pm (Sydney time), Monday to Friday

At a branch

Drop in to an ANZ branch.

Making a claim Show more

If you get broken into, or your home or belongings get damaged, it can be a very stressful time. But you can rest assured that we’ll make claiming as easy as possible, with round-the-clock claims support.

To make a claim:

Contact us on 13 16 14 and advise us of the claim details. We’re open 24 hours a day, 7 days a week.


Complete the claim form online.

Note: before returning or submitting your claim form, please ensure you’ve got all necessary supporting information.

After receiving the claim, we will advise if any additional information is required.

Not sure? Learn more about insurance Show more

Downloads Show more

Important Information Show more

1. If your home is totally destroyed in an insurable event and we accept your claim.

2. An item may be repaired or replaced, or the cost of repair or replacement may be paid to you.

3. We do not cover loss or damage caused by a bushfire that occurs within 48 hours of the start of your policy.

4. Cover away from home: Your contents are covered away from home anywhere in Australia and New Zealand for up to 120 consecutive days if the damage or loss occurs as a result of an event we have agreed to cover. Your contents are covered away from home outside Australia and New Zealand for up to 120 consecutive days and up to 25% of the sum insured or $15,000, whichever is the lesser, if the damage or loss occurs as a result of an event we have agreed to cover. This does not apply if you have chosen the option to remove cover away from home. Please refer to the PDS for full details.

*  The monthly amount payable for a valid claim may be less than the Income Benefit selected at the time of application, depending on your ‘pre-claim earnings’ and ‘other payments’. The maximum monthly benefit available depends on your occupation category at time of application, and is up to $10,000 for a standard risk occupation, and up to $3,000 for a special risk occupation. When you apply, we will class your occupation as standard risk or special risk. If you are classed by us as having a special risk occupation, your Income Benefit is not payable for a disability caused by the occupational duties you perform.

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ANZ Home Insurance and ANZ Car Insurance are jointly issued by OnePath General Insurance Pty Limited (ABN 56 072 892 365) and QBE Insurance (Australia) Limited (ABN 78 003 191 035). ANZ Income Protection is issued by OnePath Life Limited (ABN 33 009 657 176),

This information is of a general nature and has been prepared without taking account of your objectives, financial situation or needs.  You should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs.

ANZ recommends that you read the ANZ Financial Services Guide and the ANZ Home Insurance, ANZ Car Insurance or ANZ Income Protection Product Disclosure Statement and Policy Document (also available by calling 13 16 14), before deciding whether to acquire, or to continue to hold, these products.

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